Let us help you with IT Support and Managed Services.
Our team knows business. We know that when your technology isn’t performing your business is suffering. With our team of IT engineers we can ensure that your business is running at peak performance — you can count on our managed IT services with 24×7 help desk, both onsite and remote tech support, proactive monitoring and so much more.
More information about IT support & managed services:
Our Managed Services & IT Support
✔ Unlimited Help Desk Support 24 x 7 x 365
✔ Unlimited Onsite Support
✔ Guaranteed Response AND Resolution SLAs
✔ Server and PC Management
✔ Proactive Network Monitoring
✔ Security Assurance with Scanning and Anti-Virus
✔ Security Patch Management
✔ Immediate Alerts and Notifications
✔ Automated Updates to PCs and Servers
✔ Vendor Management
✔ Asset Management and Planning
✔ Quarterly Executive Business Planning
✔ Achieve and Ensure Regulatory Compliance
✔ Customer Portal with Real-time Reporting
✔ Network Diagram and Scanning
SCHEDULE YOUR FREE ASSESSMENT
SMB has personalized managed IT services. Most IT businesses I have dealt with have a very dry, matter-of-fact approach to customer interaction. SMB is very personable, and really seems to enjoy talking to their clients and solving their technology problems.
Nick Bionda, Sr. Accountant - Second City Leasing
A new IT Partner for your business.
SMB’s team of IT engineers are certified and complete continuing education annually to provide the highest level of IT support and service delivery. Our team of IT engineers are certified in every area of the IT service spectrum to ensure maximum up-time for our clients.
STOP FIGHTING FIRES
As your business grows, the number of IT support requests and issues will only grow with it. We provide proactive monitoring, security management and on site support service so your time can be spent working on more strategic, value-added project for your business.
A TECHNOLOGY PARTNER
We’re your IT services & support partner focused on the future. We work with you to complete 4 quarterly technology reviews with your executive team to ensure your technology strategy is properly aligned with your business’s overall strategy. We’re your outsourced CIO.
The Business Benefits of Managed IT Services
Scalable IT Support
With SMB Managed IT Services you know that your technology is functional and secure. You pay an expected, fixed amount every month that is based on the number of users that you have and not on the number of serves, hardware or other technology. Your costs only increases when you add employees meaning that your costs for IT support only grows when your company grows.
Out 24×7 help desk provides full-time monitoring of your network, servers, and PCs so we identify issues before they become problems. Our team of technology engineers is constantly working to minimize downtime and maximize the performance of your organization. With Managed Services we’re always watching your technology so you can focus on your business.
Our team are experts in the area of security with experience in multiple regulated industries. We know that your business’ reputation and brand are number one, so with Managed Services we work around the clock to make sure that your technology is secure and meets all security requirements for your industry.
Future Proof Technology
Our team researches, tests and validates new IT solutions for your business and our clients to ensure that we are able to make the right recommendations. And every quarter our managed services team meets with your leadership team to make recommendations, plan for the future and ensure that technology within your organization is strategically aligned with your vision and goals.